Transparency- what does it means in real estate?
Let's keep it real!
Lack of transparency creates the shadow of doubt. It’s important for agents to disclose all information
and build trust with their customers especially when accessibility to the internet increases their
chances of finding facts. Trust is the glue that holds the real estate market together. In a society based
off corporate greed it’s getting harder to have confidence in Realtors. We must prove that we are able
to not only promise; but deliver with action. It’s time we stop thinking about the housing market for
investment purposes and consider the humanitarian aspect. For example; whenever I interview a
prospective seller I make sure that my services provided are fully explained. I am attentive in the
process asking questions that lead to all known material facts about the home. This builds trust
between us and keeps the communication lines open. Listening to my customer’s expectations and
needs allows them to safely express their concerns and problems that we can fix. I see my customers
as friends that are allowing me to handle one of the biggest decisions of their life.
Transparency creates endless opportunity. Business relationships are important; but personal
relationships last forever. It’s this simple; Keeping your word will keep your customers, your peers, and others wanting to work with you!
When you’re clear about your intentions; the competition decreases. People want to work with those who value
honesty. I have received a lot of referrals due to my straight forward approach in business and
customer service. There are no secrets in working with me. Everything is laid out in concrete form
with no hidden fees. The truth isn’t always easy but worth it. I have been successful with the truth
and failed with the truth but either way, I have told the truth. Transparency is the key to success when dealing with others in every part of life and in any career.
As a mentor and educator, I have had many tough conversations with my new agents and teachers. These are important for growing and reflecting in order to move forward and to be better!
If you want to learn more about core values... email Skye.Leber@exprealty.com